Jacksonville, NC · U.S. Navy Veteran Owned

Faucet repair.Stop the drip.
Restore the flow.

From a kitchen faucet that will not stop dripping to a bathroom fixture ready for replacement, we find the problem, explain your options, and get to work.

$99 standard service fee within our service area. Higher fee outside it.
Licensed & insured · Kitchen, bathroom & utility faucets

A well-working faucet, down to the details Illustrated chrome kitchen faucet over a sink, with water droplets, inspection callouts, a nautical chart background, and a generic anchor medallion. FIND THE CAUSEMATCH THE PARTTEST THE FLOW
Small parts. Everyday essentials.
Veteran owned. Locally accountable.Wild Water Plumbing + Septic · Serving our coastal neighbors.

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The fixture you use every day

Faucet repair & installation
in Jacksonville, NC.

Wild Water Plumbing + Septic repairs and installs kitchen, bathroom, and utility faucets. We assess drips, leaks, weak flow, stiff handles, and sprayer problems, then explain the parts or replacement work needed.

Our U.S. Navy veteran owned team serves Onslow, Pender, and New Hanover Counties, plus Cedar Point. Whether you want to keep a good fixture working or install one you have already purchased, start with a call.

Repair & replacement
Kitchen, bathroom, and utility faucets
Already bought a fixture?
Ask about customer-supplied installation
Before work begins
Understand the proposed scope and price
Speak with the team
(910) 750-2312

Tell us what has changed

What is your
faucet doing?

The symptom is a starting point. We check the fixture and its connections before deciding which part or repair is needed.

The drip that never stops.

Water keeps falling from the spout after the handle is off. A worn sealing part may be responsible.

What we checkWashers, seats, seals, or the model-specific cartridge.

Weak flow at one tap.

The kitchen or bathroom faucet runs weakly while nearby fixtures work normally.

What we checkThe aerator, spray head, cartridge, and local water supply.

Whistles, rattles & knocks.

A noise while running water or closing the handle deserves a closer look.

What we checkThe faucet, its mounting, and the connected supply piping.

A handle that fights back.

The handle binds, feels loose, or needs extra effort to turn. Forcing it can damage the fixture.

What we checkHandle hardware, mineral deposits, and moving internal parts.

Water around the base.

Water on the counter or in the cabinet needs its source traced before choosing a repair.

What we checkSpout seals, connections, supply lines, and sprayer hoses.

Buildup or corrosion.

Surface deposits and a damaged faucet body are different problems. We check what is happening.

What we checkThe finish, sealing surfaces, and overall condition of the fixture.

A sprayer that struggles.

The spray is weak, a hose leaks, or the faucet will not switch cleanly between spray and stream.

What we checkThe spray head, hose, connection, and diverter where fitted.

Time for a new faucet.

You have chosen a new fixture, or recurring problems have made replacement worth considering.

What we checkMounting compatibility, reach, clearances, and supply connections.

Water leaking into the cabinet? Stop using the fixture. Close a known, safely accessible local water shutoff if you can do so without forcing it. Call (910) 750-2312 to report the leak and confirm availability. For a larger active problem, see our answering service after hours; service scheduled during normal business hours guidance.

A small drip has a long reach

One drop.
Again and again.

An ongoing leak wastes water even when nobody is using the sink. These EPA WaterSense estimates show why a persistent drip deserves attention.

3,000+galOne faucet · One year

Potential annual waste from a faucet dripping once per second.

180+showersThe same wasted water

EPA compares that annual faucet waste to the water used for more than 180 showers.

9,300+galAll household leaks · One year

The average household’s leaks can waste this much water annually, across all leaking fixtures and systems.

Source: U.S. EPA WaterSense, Fix a Leak Week. These are general estimates, not a measurement of your faucet or a guaranteed bill reduction.

The small assembly at the end of a faucet Conceptual separated view of one exposed aerator style, showing the spout outlet, a rubber seal, an aerator insert, and a threaded housing. Actual assemblies, part order, and removal methods vary by model. ONE COMMON EXPOSED AERATOR STYLE Spout outletRubber sealAerator insertThreaded housingMakes the seal at the spout.Shapes the water stream.Debris can restrict flow here.Holds the assembly in place. Parts, assembly order, and removal methods vary.Follow the instructions for your faucet model.
An aerator shapes the stream at the spout. Debris can reduce flow. This is a conceptual view of one exposed style; your faucet may use a different assembly.

A useful first check

One weak tap?
Look at the aerator.

If one faucet has lost flow, the aerator may be worth checking. It is one possibility among several, so start with what you can safely observe.

  1. Compare the other fixtures.

    Note whether only this tap is weak and whether hot, cold, or both are affected. If several fixtures have changed, the cause may be in the wider supply system.

  2. Identify the faucet model.

    Turn the faucet off. Check its instructions before removing anything; some aerators need a specific key. Protect the drain so small parts cannot fall in. Stop if a part resists.

  3. Clean and refit as directed.

    Rinse removable debris and use only the manufacturer’s recommended cleaning method. Reassemble in the correct order, then check the flow and any leaks. Avoid forcing parts or using cleaners that can harm the finish.

Exposed housing.

A visible ring holds the assembly at the spout. Removal and reassembly depend on the model.

Recessed insert.

An aerator fitted inside the spout may need its matching removal key. Do not improvise a tool that damages it.

Another design.

Pull-down spray heads and other designs can use different screens or filters. Follow the fixture-specific guide.

Still weak, stuck, or unsure? Leave the assembly in place and ask for service. An aerator does not explain every flow problem. For symptoms across the house, read our low water pressure warning signs.

Manufacturer references: Moen aerator identification and Moen low-flow troubleshooting. Use the instructions for your exact brand and model.

Make the decision with the facts

A repair that makes sense.
A replacement when it is time.

The fixture’s condition, parts availability, and your goals determine the better next step.

Keep a good fixture working

Consider repair when…

  • The body and mounting are in sound condition.
  • A serviceable washer, seal, cartridge, or other part is causing the problem.
  • Suitable replacement parts are available.
  • The proposed repair makes sense for the faucet’s condition.
Start with a suitable new fixture

Consider replacement when…

  • The body is cracked or seriously corroded.
  • Failures keep recurring or the right parts are unavailable.
  • The fixture no longer suits how you use the sink.
  • You want a different design or a suitable water-efficient model.

Surface scale alone does not make a faucet beyond repair. We explain what we find and the proposed price so you can make an informed choice.

Around the home

A better everyday experience.
At every sink.

Service for the faucets you rely on, from the kitchen cleanup to the laundry room.

Kitchen faucets.

Standard, pull-down, and sprayer-equipped fixtures, including relevant hoses and connections.

Bathroom faucets.

Single- and two-handle sink and vanity fixtures, with parts selected for the specific model.

Utility & laundry.

Faucet repair and replacement for utility sinks and other hard-working wash areas.

Already found your new faucet?
We can install it.

Send the brand and model before your visit. We can discuss the sink’s mounting holes, faucet reach, backsplash clearance, supply connections, and any accessories needed for the installation.

From the first call to the final check

Know what happens next.

A faucet repair should come with a clear explanation of the problem, the work, and the price.

$99Standard service fee within our service area.Higher fee outside our service area. This is separate from the total repair or installation price.
01 / Tell us

Describe the problem.

Share the faucet location, what it is doing, and whether one or several fixtures are affected. A brand name or model photo helps with part identification.

02 / Assess

Find the source.

We inspect the fixture and relevant connections, then explain the likely repair and whether replacement is worth considering.

03 / Approve

Choose the work.

Review the proposed repair or installation and its price. Parts availability, access, and fixture condition can affect the scope.

04 / Complete

Run it. Check it.

Complete the approved work, test operation and the serviced connections for leaks, and clean up the work area.

U.S. Navy Veteran Owned & Operated

Attention to the details.
Respect for your home.

Identify the right parts. Explain the work. Check the result. That is the approach we bring to the fixtures you use every day.

Local. Licensed. Insured.

Based in Jacksonville and serving our coastal neighbors.

Explore our veteran discount program ↗

From our customers

Real feedback.
From the people we serve.

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Your coastal plumbing crew

Jacksonville and
the surrounding coast.

Tell us the property address and the fixture that needs attention. We will confirm service coverage and discuss appointment availability.

Wild Water Plumbing + Septic
200 Valencia Dr Unit 313, Jacksonville, NC 28546
(910) 750-2312

Explore our service areas ↗

North Carolina

Onslow County

Including Jacksonville, Richlands, and surrounding communities.

North Carolina

Pender County

Call with your address to confirm coverage and scheduling.

North Carolina

New Hanover

Faucet service for homes across New Hanover County.

Carteret County

Cedar Point

Our Carteret County coverage is Cedar Point.

Straight answers

Faucet repair
questions, answered.

Drips, weak flow, aerators, replacement fixtures, and what to expect when you request service.

Why does my faucet keep dripping when it is turned off?

A worn washer, seat, seal, or cartridge may no longer close the water path properly. The correct repair depends on the faucet design and the location of the leak. We identify the fixture and inspect the relevant parts before recommending work.

How much water can a dripping faucet waste?

EPA WaterSense estimates that a faucet dripping once per second can waste more than 3,000 gallons in a year, enough for over 180 showers. Actual waste varies with the size and frequency of the drops. Repairing an ongoing leak can reduce that unnecessary water use.

Why is the flow weak at only one faucet?

Possible causes include debris in the aerator, a restricted spray head, a cartridge problem, or a local supply issue. Compare other fixtures and note whether both hot and cold are affected. If several faucets are weak, the problem may extend beyond that single fixture.

Can I clean the faucet aerator myself?

You may be able to clean an accessible aerator by following the instructions for your faucet model. Some are exposed, some need a fitted removal key, and others are not removable from the spout. Keep small parts out of the drain, use the recommended cleaning method, and stop if a part is stuck or unfamiliar. Do not force the assembly.

What causes water around the faucet base or under the sink?

Possible sources include a leaking spout seal, supply connection, sprayer hose, faucet body, or water entering around the mounting area. Splashing can also leave water around the base. The source should be traced rather than assuming one seal will solve it. If water is actively entering the cabinet, stop using the fixture and call for help.

Why does my faucet whistle, rattle, or knock?

Noise can come from internal parts, a restriction, loose mounting, or the connected supply piping. A knock when water stops may involve the plumbing beyond the faucet. Tell us when the noise happens and whether other fixtures trigger it so we can assess the right area.

Should I repair or replace my faucet?

Repair may make sense when the fixture body is sound and suitable parts are available. Replacement may be more practical for a cracked body, serious corrosion, unavailable parts, repeated failures, or a fixture that no longer meets your needs. We explain the condition, options, and proposed price before you approve the work.

Can you install a faucet I bought myself?

Yes. We install customer-supplied kitchen, bathroom, and utility faucets. Share the brand and model before the appointment so we can discuss mounting holes, clearances, supply connections, and any accessories or parts needed for the installation.

Do you repair outdoor faucets and hose bibs?

Yes. Wild Water Plumbing + Septic provides a separate house bib repair and replacement service for outdoor taps and spigots. Tell us whether the leak is at the handle, outlet, wall, or connected hose so we can discuss the appropriate service.

How much does faucet repair or installation cost?

The price depends on the problem, fixture model, required parts, access, and whether the faucet is being repaired or replaced. The standard service fee is $99 within our service area; a higher fee applies outside it. This is separate from the total repair or installation price. We explain the proposed work and its price before you approve it.

How do I schedule faucet service?

Call (910) 750-2312 or select Request Faucet Service to share your address and the problem. Work is scheduled during normal business hours, and an answering service takes calls after hours. Appointment timing depends on availability and the parts needed. An online request does not confirm an appointment.

Where do you provide faucet repair and installation?

Wild Water Plumbing + Septic is based in Jacksonville, North Carolina, and serves Onslow, Pender, and New Hanover Counties, plus Cedar Point in Carteret County. Call with the property address to confirm service coverage and scheduling.

Bring back the everyday ease

Your faucet should work
without a second thought.

Tell us about the drip, the weak flow, or the fixture you want installed. We will help you understand the next step and discuss scheduling.

Wild Water Plumbing + Septic · U.S. Navy Veteran Owned & Operated · Jacksonville, North Carolina