Frequently Asked Questions
What services does Wild Water Plumbing offer for faucet issues?
Wild Water Plumbing offers expert services for faucet issues, including leak repairs, faucet installations, and troubleshooting of broken faucets, ensuring reliable and efficient solutions for your plumbing needs.
How can I schedule a faucet repair service?
Scheduling a faucet repair service is simple. You can contact Wild Water Plumbing directly by calling our office or visiting our website to request a service appointment.
What types of faucet repairs do you perform?
Wild Water Plumbing performs a variety of faucet repairs, including fixing leaks, replacing worn-out cartridges or washers, and addressing issues with faucet handles and spouts. We ensure your faucets operate efficiently and effectively.
How quickly can I get a service appointment?
The speed of getting a service appointment depends on our current schedule. Generally, we strive to accommodate appointments within one to two days for urgent faucet repairs or installations.
Are your plumbers licensed and insured?
Our plumbers are fully licensed and insured, ensuring that you receive high-quality, reliable service with peace of mind. Trust Wild Water Plumbing to prioritize your safety and satisfaction in every job.
What areas do you serve for faucet repair?
Wild Water Plumbing serves Greater Jacksonville, NC, with a focus on faucet repair in Onslow and Pender Counties. We are dedicated to providing reliable plumbing solutions in these areas.
Do you offer emergency faucet repair services?
Wild Water Plumbing offers emergency faucet repair services to address urgent plumbing issues promptly. If you find yourself with a leaking or broken faucet, don't hesitate to contact us for immediate assistance.
How can I prevent faucet leaks?
Preventing faucet leaks involves regular inspection and maintenance. Ensure that washers and seals are replaced as needed, tighten loose fittings, and avoid using excessive force when turning the faucet on and off to maintain its integrity.
What are common signs of a faulty faucet?
Common signs of a faulty faucet include persistent leaking, low water pressure, unusual noises when running water, and water discoloration. Addressing these issues promptly can prevent further damage and ensure reliable functionality.
Can you assist with faucet installation as well?
Wild Water Plumbing can indeed assist with faucet installation. Our expert team is dedicated to providing reliable installation services to ensure your faucets function seamlessly in your home.
Do you provide warranties on repairs?
Wild Water Plumbing provides warranties on all repair services to ensure your peace of mind. We stand behind our work, offering reliable coverage for repairs to guarantee satisfaction and quality workmanship.
What should I expect during a faucet repair?
During a faucet repair, you can expect a professional assessment of the issue, disassembly of the faucet, replacement of faulty parts, and thorough testing to ensure proper functionality, all while keeping your space clean and minimizing disruption.
Are there any service fees for estimates?
Service fees for estimates are not charged by Wild Water Plumbing. We provide free estimates to ensure transparency and help you make informed decisions about your faucet repair and installation needs.
How do I know if my faucet needs repair?
Knowing if your faucet needs repair involves checking for signs of leaks, unusual noises, decreased water pressure, or water stains around the faucet area. If you notice any of these issues, it's time to consider a repair.
Can you provide references from past customers?
We are happy to provide references from past customers. Our commitment to quality and customer satisfaction has led to numerous positive testimonials highlighting our faucet repair and installation services in the Greater Jacksonville area.
What brands of faucets do you repair?
Wild Water Plumbing repairs a wide range of faucet brands, including popular options such as Moen, Delta, Kohler, and Pfister. Our expertise ensures effective solutions for any faucet issue you may encounter.
Is financing available for larger faucet repairs?
Financing options are available for larger faucet repairs at Wild Water Plumbing. We understand that unexpected plumbing issues can impose a financial burden, and we aim to provide flexible solutions to help manage those costs.
How often should faucets be inspected?
Faucets should be inspected regularly to ensure they are functioning properly and to prevent leaks. It is recommended to conduct inspections at least once a year, or sooner if you notice any signs of wear or dripping.
What maintenance do you recommend for faucets?
The recommended maintenance for faucets includes regularly checking for leaks, cleaning aerators to prevent mineral buildup, and ensuring that the handles operate smoothly. Additionally, inspect hoses and connections for wear to maintain optimal performance.
Will you clean up after the repair is done?
Cleaning up after the repair is completed is a priority for us. Wild Water Plumbing ensures that your space is left tidy and free of any debris, allowing you to enjoy your newly repaired faucet worry-free.
Can you repair both residential and commercial faucets?
Wild Water Plumbing can repair both residential and commercial faucets. Our team is equipped to handle a variety of faucet issues, ensuring reliable solutions for home and business.
What are the most common faucet problems?
The most common faucet problems include leaks, low water pressure, and drips. Additionally, issues like difficulty turning the handle or faucet noise are frequently encountered, often indicating the need for repair or replacement.
How do you ensure customer satisfaction?
Ensuring customer satisfaction is our top priority at Wild Water Plumbing. We achieve this through high-quality workmanship, clear communication, and a commitment to resolving any plumbing issues efficiently, ensuring every client feels valued and satisfied with our services.
Can I get a quote over the phone?
You can receive a quote over the phone with Wild Water Plumbing. Our team will gather the necessary details and provide you with an accurate estimate for your faucet repair or installation needs.
Do you recommend any faucet brands?
When it comes to faucet brands, we recommend well-established names like Moen, Delta, and Kohler for their reliability and quality. These brands offer a range of styles and durability, making them excellent choices for any plumbing needs.
What payment methods do you accept?
The payment methods we accept include major credit cards, debit cards, and cash. We strive to provide convenient options for our customers to ensure a smooth transaction process.
How do you handle customer complaints?
Wild Water Plumbing addresses customer complaints promptly and professionally by listening to concerns, assessing the situation, and providing effective solutions. Our goal is to ensure customer satisfaction and maintain a strong, trustworthy relationship.
What is your cancellation policy for appointments?
Our cancellation policy for appointments allows customers to cancel or reschedule with at least 24 hours' notice. This ensures we can accommodate other clients while maintaining our commitment to service.
Can I reschedule my appointment easily?
Rescheduling your appointment is easy with Wild Water Plumbing. Simply contact us ahead of time, and we will gladly assist you in finding a new time that works for you.
What should I do before the plumber arrives?
Before the plumber arrives, you should clear the area around the plumbing fixture, ensuring easy access. Additionally, make sure to turn off the water supply and remove any personal items nearby to facilitate efficient service.