Hire a Local Toilet Plumber • Veteran Owned
We handle every toilet problem quickly and properly the first time, for homeowners across Onslow, Pender, and New Hanover Counties, plus Cedar Point.
Flat-rate pricing • Licensed and insured • Same day service available

Most of them come down to one of two leaks, and the difference between those two matters more than anything else on this page.
Water on the floor
A puddle or damp ring around the base, or grout that never quite dries out.
Usually: the wax ring under the toilet. This is the one that damages the floor
A hissing sound
A faint hiss or trickle from the tank when nobody has flushed anything.
Usually: the fill valve topping up a tank that is quietly emptying itself
It runs constantly
The tank refills over and over, or never quite stops, sometimes for hours.
Usually: a worn flapper or a float stuck in the up position
A jump in your water bill
Usage climbs with nothing in the household actually changing.
Usually: a silent leak past the flapper, which is the most common one of all
A weak or partial flush
It takes two goes, or the bowl empties slowly and lazily.
Usually: mineral buildup in the rim jets, or a flapper closing too early
A wobbly or rocking toilet
It shifts when you sit down or lean on it, even slightly.
Usually: a failing seal or flange. Do not just tighten the bolts, see below
Everything on the list above resolves into one of two leaks. They feel similar and they are not. One drains your wallet slowly through a part that costs almost nothing to replace. The other drains into your floor.
Water escapes the tank into the bowl and away down the drain. Often completely silent. EPA puts a leaking toilet at around 200 gallons a day, and names worn flappers as the most common cause.
Confirm it in ten minutes: a few drops of food colouring in the tank, wait, do not flush, then look in the bowl. Colour in the bowl means the flapper is passing water. The part is one of the cheapest in the house.
Water escapes at the base every time you flush and goes into the floor rather than the drain. You may never see a drop of it on top.
Confirm it by feel: put a hand on the bowl and rock it gently. Any movement at all means the seal is working loose, and every flush after that is going somewhere it should not.
Leak volume and flapper guidance from the U.S. EPA WaterSense programme, residential toilets.
One of these is money. The other three are the floor.
A Higher Water Bill
EPA puts a leaking toilet at around 200 gallons a day, and toilets already account for nearly 30 percent of a home's indoor water use before anything goes wrong.
Rotted Subfloor
A leaking wax ring lets water seep under the floor, rotting the subfloor and the framing beneath it. Nothing about that is visible until it is serious.
Mold and Odor
Damp under a bathroom floor is dark, warm, and undisturbed, which is close to ideal for mold, and it brings a smell that no amount of cleaning shifts.
A Much Bigger Job Later
A flapper is one of the cheapest parts in the house. A subfloor is not. The gap between those two is what waiting buys you.
Water use figures from the U.S. EPA WaterSense programme, residential toilets.
You can work this out from roughly when it was installed. Replacing an old one saves the average family nearly 13,000 gallons a year, which is the same water either way, so the age of the fixture is most of the answer.
| When it went in | Roughly what it uses |
|---|---|
| Installed before 1980 | About 5 gallons per flush |
| 1980 to 1994 | About 3.5 gallons per flush |
| After 1994 | About 1.6 gallons per flush, the federal standard |
| WaterSense labelled | 1.28 gallons per flush or less, with equal or better performance |
Per flush assumptions from the EPA WaterSense calculator, savings figure from EPA residential toilets.
A running toilet from a worn flapper or float
A base leak from a failed wax ring
A faulty fill or flush valve
A sound fixture that simply needs parts
A cracked tank or bowl
A fixture old enough to use several gallons a flush
Repairs that keep adding up on the same toilet
You want the water saving a modern one gives
Most of what goes wrong with a toilet is in the left column, and we will say so when it is.
A reseat that does not fully seal, so the leak returns
Bolts tightened until the china cracks
A damaged flange left under a new wax ring
Nobody checks what the water already did to the floor
A proper reseat with a fresh seal that holds
Correct torque, so the fixture survives the repair
The flange inspected and repaired if it needs it
An honest look at the subfloor while it is up
Call or Book
Tell us what it is doing and roughly how long it has been doing it.
We Diagnose
Which direction it is leaking, and whether the flange and floor underneath are still sound.
Flat Rate Price
One price before anything starts, and the repair or replace call made honestly.
Done and Tested
Fitted, sealed, flushed several times, and checked for movement before we leave.
One of those can wait until the weekend. The other is going into your floor every time somebody flushes. Tell us which and we will tell you what it needs.
Call 910.750.2312 Get a Toilet QuoteToilet Repair for Onslow, Pender, and New Hanover Counties
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Look for water on the floor around the base, a hissing sound when the toilet is not in use, a toilet that runs constantly, a higher water bill, or discolored grout. For a silent leak, put a few drops of food coloring in the tank, wait about ten minutes without flushing, and check the bowl. Colour in the bowl means the flapper is letting water through.
A constantly running toilet is usually caused by a worn flapper or a float that is stuck in the up position, letting water fill too high. Both are common and quick for us to fix, and the flapper in particular is an inexpensive rubber part that wears out on a schedule.
Check that the seal around the base stays tight, keep an eye out for any rocking, avoid using too much toilet paper, and if the toilet runs, check whether the float is stuck up. One caution: do not overtighten the bolts. Snug is the goal, because forcing them cracks the china and turns a small repair into a replacement.
It depends on the problem. A simple leak might only need an inexpensive new wax ring, while a cracked bowl or broken flange costs more. We give you a flat-rate price before we start, so you decide with the number in front of you.
Small issues like a worn flapper, a bad wax ring, or a faulty valve are worth repairing. If the tank or bowl is cracked, the toilet is old and inefficient, or repairs keep adding up, replacement usually makes better sense.
Modern toilets use 1.28 to 1.6 gallons per flush. Older ones use considerably more: EPA works on about 1.6 gallons for toilets installed after 1994, about 3.5 gallons for 1980 to 1994, and about 5 gallons for anything older. If you know roughly when yours went in, you know roughly what it is costing you.
Yes. A leak at the base from a failed wax ring can seep under the floor and rot the subfloor, while hidden moisture breeds mold. That is why a base leak should be fixed promptly rather than watched.
We serve homeowners across Onslow, Pender, and New Hanover Counties, including Greater Jacksonville and Richlands, North Carolina. In Carteret County we serve Cedar Point.
We work out which way it is leaking, check the flange and the floor while the fixture is up, and tell you plainly when a cheap part is all it needs.
Call 910.750.2312 Schedule ServiceWild Water Plumbing + Septic • U.S. Navy Veteran Owned and Operated • Serving Onslow, Pender, and New Hanover Counties, plus Cedar Point, North Carolina Licensed and insured. • 200 Valencia Dr Unit 313, Jacksonville, NC 28546