Outdoor faucets · U.S. Navy Veteran Owned

Hose bib
repair.Stop the drip.

A leaking spigot. A stubborn handle. Water where it does not belong. We find the source and explain the right repair or replacement for your outdoor faucet.

$99 standard service fee within our service area. Higher fee outside it.
Licensed & insured · Serving Jacksonville and the surrounding coast

Outdoor faucet repair, with care for the connection behind it A brass outdoor faucet mounted to a house wall, with a disconnected garden hose, inspection marks, and a generic anchor medallion on a navy chart background. This is a conceptual illustration. CHECK THE CONNECTIONTRACE THE LEAK
Care for the faucet. Care for the connection.
Veteran owned. Locally accountable.Wild Water Plumbing + Septic · Your coastal plumbing crew.

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The outdoor faucet you depend on

Hose bib repair & replacement
in Jacksonville, NC.

Wild Water Plumbing + Septic repairs and replaces residential hose bibs, including leaking outdoor spigots, worn operating parts, loose fixtures, and freeze-damaged faucets. We inspect the problem and accessible connections before recommending the work.

A hose bib, also called a house bib, hose bibb, sillcock, or outdoor faucet, connects your garden hose to the home’s water supply. Our U.S. Navy veteran owned team serves Onslow, Pender, and New Hanover Counties, plus Cedar Point.

The fixture
Hose bibs, spigots & outdoor faucets
The work
Assessment, repair & replacement
The approach
Explain the cause. Review the price.
Your next step
(910) 750-2312

Tell us where it starts

Small fixture.
Several ways to go wrong.

Where the water appears and when it happens help separate a worn part from a problem deeper in the connection.

Drips at the handle.

Water around the operating stem can point to worn packing or seals. We identify the faucet and check whether serviceable parts can solve it.

A spout that keeps dripping.

A worn shutoff component or damaged seat may let water pass. Brief drainage from some frost-free models is different from a persistent leak.

Weak flow outside.

A restricted hose, attachment, supply valve, or faucet can reduce flow. Tell us whether the problem affects just this spigot or other fixtures, too.

A handle that fights back.

Wear, corrosion, or a damaged stem can make operation difficult. Do not force the handle or use the faucet body as leverage.

Trouble after a freeze.

A split frost-free tube can leak behind the wall when the faucet is used. Stop using it if you notice indoor moisture or water at the wall.

A loose connection.

A spigot that moves when you attach the hose needs attention. We check the mounting and accessible supply connection for movement or damage.

Water inside the wall? Stop using the faucet.

Turn the faucet off normally. If you know the correct supply shutoff and can reach it safely, isolate the affected line. Avoid wet electrical areas and do not keep running water to investigate. Call (910) 750-2312 and describe what you see. Do not force a stuck handle or twist the faucet body.

Model-specific repair reference: Woodford Model 17 troubleshooting (PDF). Parts and procedures differ by manufacturer.

The cost of letting it drip

The water outside
may be only part of the story.

3,000+

gallons a year from one drip a second.

EPA estimates that a faucet dripping at that rate can waste more than 3,000 gallons annually. Actual waste depends on the leak.

A connection you
cannot always see.

A damaged tube or supply joint can release water into the wall or an indoor area. A working outdoor spout does not rule out a concealed leak.

Wet ground needs
the right diagnosis.

Water pooling below the faucet may come from the fixture or hose connection. Persistent pooling after the leak is resolved may need a separate drainage assessment.

Water-use reference: U.S. EPA WaterSense: Fix a Leak Week. If the concern is broader than the faucet, explore French drain installation.

Understand the protection

Frost-free depends
on a clear way to drain.

A conventional frost-free faucet places the shutoff farther inside the building. After closing, the exposed tube must be able to empty through the spout. The model, location, and installation all matter.

Inside the wall · faucet closed

How a conventional frost-free outdoor faucet drains A conceptual cutaway shows the closed valve in heated space on the left, a long tube passing through the wall, and an open spout outside on the right. The tube slopes down toward the spout. With the outlet unobstructed, residual water can drain after shutoff. A hose or attachment that prevents drainage can leave water trapped. Designs vary. HEATED SPACEWALLOUTDOORS 123 Supply stays behindthe closed valve.CONCEPT ONLY · CONVENTIONAL GRAVITY-DRAINING DESIGN · NOT TO SCALE
Hose removed, outlet clear: after shutoff, remaining water can drain from a correctly installed conventional frost-free faucet. The closed valve holds the supply water back in heated space.
  1. The shutoff stays warm.

    The valve and supply connection need the heated location required by the model. A cold wall cavity is not automatically a protected space.

  2. The tube slopes outward.

    Correct pitch lets remaining water travel toward the spout. A level or incorrectly angled installation can retain water.

  3. The outlet stays clear.

    Remove attachments that prevent drainage, as directed by the manufacturer. A brief drain-down after closing can be normal.

This illustrates a conventional gravity-draining design, not every frost-free product. Some models have additional drainage or pressure-relief features. Follow your exact model’s instructions. References: Woodford installation guidance (PDF) · PRIER product care · Arrowhead Brass frost-proof guide (PDF).

Make the right repair decision

A worn part?
Or a faucet ready for replacement?

The answer comes from the condition of the fixture, the available parts, and the connection behind it.

When the fixture is otherwise sound

Repair may make sense.

  • Compatible packing, seals, or operating parts are available.
  • The valve body and tube remain intact.
  • A serviceable component is the source of the leak.
  • The repair is reasonable for the fixture’s condition.
When the body or connection is compromised

Replacement may be better.

  • The faucet body or tube is cracked.
  • Severe corrosion or damage limits a sound repair.
  • Faults recur or suitable parts are unavailable.
  • A compatible frost-free upgrade fits the home’s setup.

Access matters. We assess the wall depth, connection type, reachable piping, mounting, and drainage pitch for the proposed fixture. Some jobs require additional access; we discuss that before you approve the work.

Frost-free and anti-siphon serve different purposes.

Frost-free construction helps reduce freezing risk. Anti-siphon protection helps keep hose water from being drawn backward into the supply. A fixture may include both. If a vacuum breaker leaks, have its condition checked; do not cap, plug, or disable it to stop the water.

A clear process, from call to completion

Find it. Explain it.
Fix what needs fixing.

Know the recommended work and price before the repair begins.

$99Standard service fee within our service area.Higher fee outside our service area. This is separate from the repair or replacement price.
01 / Tell us

Describe the leak.

Share where the water appears, whether the faucet is on or off, and whether the problem started after a freeze. A brand or model is useful if visible.

02 / Assess

Check beyond the handle.

Inspect the fixture, mounting, and accessible connections. Explain any further access needed to investigate a leak behind the wall.

03 / Approve

Know the recommended work.

Review the repair or replacement option, parts, access needs, and proposed price before approving the job.

04 / Complete

Test and check.

Complete the agreed work, check operation and serviced connections for leaks, confirm secure mounting, and clean up the work area.

U.S. Navy Veteran Owned & Operated

Care in the details.
Respect for your home.

Whether it is a worn seal or a damaged connection, the job deserves a clear explanation, careful work, and a check of the result.

Local. Licensed. Insured.

Based in Jacksonville and serving our coastal neighbors.

Explore our veteran discount program ↗

From our customers

Real feedback.
From the people we serve.

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Give the faucet a little attention

Ready for the next season.
Better cared for all year.

Your faucet’s manual should guide its operation and winter care. These observations help you know when to ask for service.

01 / Before cold weather

Disconnect attachments.

Remove hoses, splitters, and timers as directed for your model. An attachment that traps water can prevent a conventional frost-free faucet from draining.

02 / Know the setup

Identify the shutoff.

For a standard outdoor faucet with a dedicated indoor shutoff, ask how to isolate and drain that branch correctly. Some homes need a different winterization approach.

03 / During everyday use

Avoid twisting the body.

Support the hose and use the handle normally. If the faucet moves or the handle becomes difficult to turn, have it checked instead of forcing it.

04 / After cold weather

Watch for hidden leaks.

At the next use, watch for unusual water at the wall or in accessible indoor areas. If you suspect freeze damage, leave the faucet off and arrange an assessment.

A faucet cover is not a substitute for the correct installation and winterization procedure. If the model or shutoff arrangement is unclear, ask us to assess it.

Your coastal plumbing crew

Jacksonville and
the surrounding coast.

Tell us the property address and what your outdoor faucet is doing. We will confirm coverage and discuss scheduling.

Wild Water Plumbing + Septic
1703 Country Club Rd. Ste 104, Jacksonville, NC 28546
(910) 750-2312

Explore our service areas ↗

North Carolina

Onslow County

Including Jacksonville, Richlands, and surrounding communities.

North Carolina

Pender County

Call with your address to confirm coverage and appointment availability.

North Carolina

New Hanover

Outdoor faucet service for homes across New Hanover County.

Carteret County

Cedar Point

Our Carteret County coverage is Cedar Point.

Straight answers

Outdoor faucet
questions, answered.

Leaks, frost-free designs, repair decisions, access, and what to expect when you call.

What is a hose bib, and is it the same as a house bib?

A hose bib is an outdoor faucet connected to a home’s water supply. You may also hear hose bibb, house bib, spigot, or sillcock. It provides a hose connection for watering, washing, and other outdoor use. The internal design varies, so the repair depends on the specific fixture.

Why is my outdoor faucet leaking around the handle?

Worn packing or stem seals can allow water to escape around the handle while the faucet is running. The exact repair depends on the model and condition. We check for serviceable parts and other damage before recommending repair or replacement.

Why does my hose bib drip after I shut it off?

A conventional frost-free faucet can release residual water briefly after shutoff as its tube drains. A drip that continues may indicate worn shutoff parts or a damaged seat. Tell us whether the flow stops, where it comes from, and whether a hose or attachment is connected.

Why is the outdoor faucet weak when indoor pressure seems normal?

A hose or attachment restriction, a partly closed supply valve, a fixture problem, or a restriction in its branch piping can reduce flow at one location. If multiple fixtures are affected, the issue may be broader. We use those differences to guide the assessment.

What should I do if water appears inside when I use the hose?

Stop using the outdoor faucet. If you know the correct supply shutoff and can reach it safely, isolate the affected line and call for service. A cracked faucet tube or connection can leak inside even when water still comes from the outdoor spout. Do not keep running it to test the leak.

Can a frost-free hose bib still freeze or burst?

Yes. A conventional frost-free design needs its shutoff in heated space and its exposed tube to drain correctly. Trapped water, incorrect installation, or loss of heat can defeat that protection. Some models include additional freeze-protection features, but care must still follow the manufacturer’s instructions.

Should I remove the hose from a frost-free outdoor faucet?

For conventional gravity-draining models, remove the hose and attachments that can prevent drainage before freezing weather. Specialized models may drain differently or include pressure-relief features. Identify your faucet and follow its manual rather than assuming every frost-free model works the same way.

Is frost-free the same as anti-siphon?

No. Frost-free construction reduces freezing risk by locating the shutoff farther inside the building and allowing drainage. Anti-siphon protection helps prevent hose water from being drawn backward into the supply. A faucet may have both features. Do not plug or disable a leaking vacuum breaker; have the correct parts assessed.

Can you replace my spigot without opening the wall?

It depends on the connection, how it can be reached, and whether nearby piping is damaged. Some jobs can be completed through existing access; others need additional access. We explain the proposed approach and any access or restoration needs before you approve the work.

Should I repair the hose bib or replace it?

Repair may be appropriate when the body is sound and compatible packing, seals, or other service parts are available. A cracked tube, damaged housing, severe corrosion, or repeated failures may make replacement more practical. We also assess whether a suitable frost-free model would work with the home’s wall and supply arrangement.

How much does hose bib repair or replacement cost?

The total depends on the fixture, fault, parts, pipe condition, and access needed. The standard service fee is $99 within our service area; a higher fee applies outside it. That fee is separate from the repair or replacement price. We explain the proposed scope and price before you approve the work.

Where do you provide service, and how do I book?

Wild Water Plumbing + Septic serves Onslow, Pender, and New Hanover Counties, plus Cedar Point in Carteret County, from Jacksonville, North Carolina. Call (910) 750-2312 or select Request Hose Bib Service. Work is scheduled during normal business hours; an answering service takes calls after hours. An online request does not confirm an appointment.

Get your outdoor faucet working right

Stop the drip.
Start with a clear answer.

Tell us where the water appears. We will discuss the next step, the service visit, and your repair or replacement options.

Wild Water Plumbing + Septic · U.S. Navy Veteran Owned & Operated · Jacksonville, North Carolina