About Wild Water Plumbing + Septic
Navy discipline.Neighborly service.
Service is where our story started. Taking care of your home is how it continues. Meet the family-owned crew bringing a steady hand and personal attention to coastal North Carolina.
- U.S. Navy veteran owned
- Licensed & insured
- Jacksonville, NC
Local people. Lasting relationships.Get to know the crew before we get to work.
Who we are
A plumbing company.
A personal commitment.
Wild Water Plumbing + Septic is a family-owned, U.S. Navy veteran-owned plumbing company based in Jacksonville, North Carolina. Founded by Justin Wilder, we help coastal homeowners with plumbing, drains, water heaters, septic systems, well water, and drainage.
A home is personal. The way you are treated when something goes wrong should be, too. We want you to understand who is helping, what comes next, and how to reach us when you have a question.
Meet our founder
Service didn’t end
with the uniform.
Justin Wilder’s background as a U.S. Navy Damage Controlman helped shape the attention to detail and sense of responsibility behind Wild Water Plumbing + Septic.
Today, that commitment has a local address. Justin founded a family-owned company focused on helping homeowners across greater Jacksonville and coastal North Carolina. Our goal is to build relationships that last beyond a single service call.
Whether you need help with a small fixture problem or want to talk through a larger project, we start with your home, your questions, and the work it actually needs.
What does a Damage Controlman do?
Navy Damage Controlmen maintain damage-control equipment, preserve watertight integrity, fight fires, and make emergency piping repairs. It is a role built around preparation, practical skills, and coordinated action.
Our approach
A steady hand.
A clear way forward.
You do not need to know the name of every pipe or part. Start with what you are noticing. We will talk through the next step with you.
01 / Listen first
Start with the whole story.
Tell us what changed, where you noticed it, and whether it has happened before. A dripping faucet, a slow drain, and a drop in water pressure each tell a different story. We start with the problem you are actually experiencing.
Helpful details: the property address, symptoms, previous repairs, and how to reach you.
02 / Explain the options
Understand the next step.
You should know what work is being proposed and why. We discuss the issue, the available repair or replacement options, and the pricing for the agreed scope so you can make a practical decision for your home.
Ask questions. Tell us your priorities. Confirm the scope and price before authorizing work.
03 / Respect your home
The details matter here.
A service visit happens in someone’s living space. Access, occupied rooms, pets, tenants, and equipment locations all matter. Tell us about the property so we can plan the work around the real conditions and discuss what to expect.
For rentals or managed homes, include the person who can coordinate entry and approve the work.
Meet the crew
Real people.
Ready to help.
A good service experience takes people who care about the conversation and the work. Get to know the team behind Wild Water.
Luke
Lead Technician
Justize
Technician
Josh
Technician
Heather
Office Manager
Need to coordinate a visit for a parent, tenant, or property manager? Tell us who should receive updates and who can arrange access when you request service.
What we can help with
The fixtures you see.
The systems you depend on.
From the kitchen sink to the water and wastewater systems outside, tell us what needs attention. Explore the service that fits your home.
Household plumbing
Leaks, fixtures, toilets, and water lines.
Drains & sewer lines
Clogs, camera inspections, and line repairs.
Water heaters
Hot water repairs and replacement options.
Septic systems
Inspection, repair, and installation needs.
Well pumps & water
Private well pumps, pressure, and supply.
Property drainage
French drains, sump pumps, and runoff concerns.
The experience, in their words
Trust starts with
the people we serve.
Choosing someone to work in your home is a personal decision. Read customer feedback and get a feel for the Wild Water experience before you call.
Customer reviews powered by Trustindex. Read customer reviews ↗
Jacksonville roots. Coastal reach.
Find us in your community.
Serving Onslow, Pender, and New Hanover counties, plus Cedar Point and the Maysville area. Search your town or neighborhood, then share your property address so we can confirm coverage and scheduling.
For those who served
A shared commitment.
A practical thank-you.
Eligible active-duty military and veterans can receive up to $500 off the final price of plumbing or septic service. The amount depends on the job. Mention your service and confirm the applicable discount with our team.
Good questions. Clear answers.
Get to know us
before you call.
A few answers about our company, services, and how to get started. For anything specific to your property, let’s talk.
Call (910) 750-2312 ↗Who owns Wild Water Plumbing + Septic?
Wild Water Plumbing + Septic was founded by Justin Wilder, a U.S. Navy veteran and former Damage Controlman. The company is family owned and operated and is based in Jacksonville, North Carolina.
Is Wild Water Plumbing + Septic licensed and insured?
Yes. Wild Water Plumbing + Septic is licensed and insured. If your project requires specific documentation for a property manager, association, or other party, tell the team what is needed when requesting service.
What plumbing and septic work do you handle?
Our services include household plumbing repairs, drain cleaning, sewer inspections and repairs, water heater repair and installation, septic systems, well pumps, well water systems, water lines, and property drainage. Share the symptoms and property details so we can discuss the appropriate service.
Which North Carolina communities do you serve?
We serve Onslow, Pender, and New Hanover counties, plus Cedar Point in Carteret County and the Maysville area. Our service-area directory connects local towns and neighborhoods to their main area pages. Confirm your full property address and the work needed with our team before scheduling.
Do active-duty military and veterans receive a discount?
Yes. Eligible active-duty military and veterans can receive up to $500 off the final price of plumbing or septic service. The discount depends on the size of the job. Mention your service when you contact us and confirm eligibility, the applicable discount, and final pricing with the team.
What is the standard service fee?
The standard service fee is $99 within our service area. A higher fee applies outside our service area. Repair, installation, and additional work are priced separately. Confirm the property address, applicable fee, and proposed work with our team.
Can I reach someone after hours?
Yes. An answering service takes your information after hours. Plumbing work is scheduled during normal business hours, and availability must be confirmed. Call (910) 750-2312 and describe the problem. Submitting an online request does not confirm an appointment.
What should I include in a service request?
Include the full property address, a callback number, what is happening, and when you first noticed it. Mention any previous repairs, access restrictions, tenants, or property manager who needs to be involved. If you know whether the home uses septic or sewer and well or public water, include that too.
Let’s take care of home.
Tell us what is happening and where you need help. Our team will follow up about the work and scheduling.
Tell us how we can help
Request plumbing or septic service.
$99 standard service fee within our service area. Higher fee outside our service area. Repair, installation, and additional work are priced separately. Share your location and the problem below. Our team will follow up about scheduling; submitting this form does not confirm an appointment.
Prefer to talk? Call (910) 750-2312. If the form does not load, open the service form in a new tab ↗.
Wild Water Plumbing + Septic · 1703 Country Club Rd. Ste 104, Jacksonville, NC 28546 · (910) 750-2312
An answering service takes calls after hours. Work is scheduled during normal business hours. An online request does not confirm an appointment.
U.S. Navy veteran owned & operated
Let’s take care of home.
Tell us what is happening. Get a clear next step from your local plumbing and septic crew.
How can our crew help?
Share your property address, contact details, and what you are noticing. Our team will follow up about scheduling. Submitting this form does not confirm an appointment.
$99 standard service fee within our service area; higher outside the area. Repair, installation, and additional work are priced separately.
Prefer to talk? Call (910) 750-2312. If the form does not load, open the service form in a new tab ↗.
Navy roots. Neighborly service. A family-owned plumbing and septic company helping coastal North Carolina homeowners keep life flowing.
Local homeowners. Firsthand experiences.
Read customer feedback and explore our Trustindex profile before you call.
Jacksonville roots. Coastal reach.
Serving Onslow, Pender, and New Hanover counties, plus Cedar Point and the Maysville area. Share your property address to confirm coverage.
$99 standard service fee in our service area; higher outside the area. Work is priced separately. An answering service takes calls after hours. Service is scheduled during normal business hours. An online request does not confirm an appointment.
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