From the first cup of coffee to the last shower of the day.
Wild Water Plumbing + Septic serves Murrayville, NC with plumbing repairs, drain cleaning, water heater service, sewer inspections, fixture installation, private water lines, and well and septic services. The licensed and insured company is owned by U.S. Navy veteran Justin Wilder and serves New Hanover County from Jacksonville. Call (910) 750-2312 to discuss your home.
Most days, you should be able to turn on a faucet and get on with life. When a leak interrupts the routine, a drain keeps slowing down, or a renovation needs plumbing planned properly, a useful first step is to explain the problem and the result you want.
Jacksonville based · Serving Murrayville-area properties
One place to start for the plumbing on your list
Small details. Big routines. Service for both.
Find the service that matches the concern, then tell us how it affects your home. From a dripping kitchen faucet to a planned equipment replacement, the work should fit the installation and your priorities.
A small cabinet leak and a recurring pipe failure call for different repair decisions. Show us where moisture appears, when it begins, and what work has already been done. We assess the concern and discuss the scope supported by the findings, including broader pipe replacement when the condition warrants it.
Standing water at one sink is useful information. Several fixtures slowing together tells a different story. Describe the sequence, any gurgling, and whether the problem has returned after clearing. Drain service starts with identifying the affected plumbing and considering whether an inspection would help explain a repeated blockage.
For interrupted showers and changing hot-water needs
Water heater repair & installation
A household change can expose a hot-water capacity problem; an equipment fault can produce similar frustration. Share the heater type, approximate age, location, and symptoms. We can discuss repair findings or a replacement that accounts for demand, installation requirements, connections, and access for future maintenance.
Running tanks, poor flushing and leaking connections
Toilet repair & replacement
A toilet that refills between uses may waste water without leaving a puddle. Moisture at the base, movement, and unreliable flushing deserve their own assessment. Explain what you notice and whether nearby drains are affected. Repair or replacement should address the fixture and the connections involved.
A dripping spout, a loose handle, and water behind the sink are separate clues. Tell us which part of the fixture is leaking and whether the problem changes during use. For replacement, we can discuss the existing mounting, connections, available clearance, and the faucet you want to install.
If a disposal hums, leaks, or stops working, describe the appliance symptoms and how the sink drains. The source of the problem matters before a new unit is chosen. An installation conversation should include the disposal fit, plumbing connections, and any separate blockage or leak found at the sink.
Useful evidence for recurring problems or a purchase
Sewer inspection, repair & installation
A camera inspection can help document visible conditions in an accessible waste line. It can also clarify a specific pipe question during a home purchase. Confirm the inspection scope and access, then use the findings to discuss cleaning, repair, or installation rather than assuming every recurring backup needs the same solution.
An unexplained usage change, weak flow, or water in the yard can raise questions about a private supply line. Those observations do not identify the cause on their own. Establish the source, line ownership, and relevant connections before deciding which repair or installation work the property needs.
A hose connection can drip while closed, leak when opened, or leave water around the wall. Include when it happens and whether the indoor plumbing also changes during use. Service can address the faucet and associated connection, with replacement options based on the existing installation.
Where a private well supplies the property, a pressure or flow concern may involve more than the pump. Describe the timing, affected outlets, and known equipment history. We offer well-pump and related system services, with assessment of the actual installation before equipment repair or replacement is selected.
If the home uses septic or privately owned pump equipment, say so when reporting a drain problem or alarm. Provide system records and identify who maintains the components. We can discuss service for the private installation; equipment belonging to a utility or shared association needs its responsible operator involved.
Water collecting beside a house can come from rainfall, drainage restrictions, or a plumbing leak. Explain where it appears and what was happening beforehand. French drains, ditch cleaning, and sump pump work should follow consideration of the source, discharge location, existing installations, and any relevant property requirements.
Local utility information meets the details of your home
Know the symptom. Understand the connections.
Two houses on nearby streets can have different equipment, service histories, or maintenance responsibilities. The right conversation starts with your fixtures, the systems serving the property, and the people responsible for them.
Three useful details for a service request. Confirm the actual installation and ownership at your address.
01 / HOUSEHOLD PLUMBING
Name the rooms and fixtures affected.
A bathroom faucet, a kitchen drain, and a water heater each provide a different starting point. Tell us whether the issue stays in one place or appears elsewhere when water is used. Include the timing and previous work so the investigation can follow the actual symptoms.
02 / PUBLIC CONNECTIONS
Check the service information for the address.
CFPUA identifies Murrayville among the areas served by its Richardson Water Treatment Plant. Verify the specific property’s water and wastewater arrangements using account information and official resources. A nearby public main does not establish that a particular home or vacant lot has service.
03 / PRIVATE EQUIPMENT
Bring the system details into the conversation.
A home may have private supply piping, septic components, a well, or pump equipment to maintain. Identify what is installed and who owns it. For shared or utility equipment, clarify responsibility before authorizing work; for private-system changes, consult the applicable county resources.
Murrayville Road · Gordon Road · North College Road
For the place you call home.
Murrayville sits within the residential landscape of northern New Hanover County. The roads around Murrayville Road and the Smith Creek Park area give useful local context, while a complete address helps us discuss your specific service visit.
Whether you have lived in the home for years, are working through a renovation, or are taking over a rental, share the history that matters. Recent plumbing changes, repeated symptoms, and the person responsible for access can all shape the request.
01
Murrayville Road
A home along Murrayville Road may need anything from a kitchen repair to an inspection before a renovation. Include the complete street address and the fixtures or equipment involved. For a property with multiple entrances, explain where the service visit should begin.
02
Gordon Road connections
For homes reached from the Gordon Road corridor, give the neighborhood street and house number along with any entry instructions. Tell us whether the concern is inside the residence, at an exterior tap, or along a private line so the appointment discussion covers the relevant access.
03
North College Road area
North College Road connects with Murrayville Road and helps orient a service request. The actual property address still matters for scheduling and system information. For occupied rentals or managed homes, identify who will meet the technician and who can approve the proposed work.
04
Smith Creek Park vicinity
Smith Creek Park on Shenandoah Street is a familiar nearby reference. If you live in the surrounding residential area, describe the plumbing at your home rather than relying on the landmark alone. Share recurring symptoms, prior repairs, and any project timeline that affects your request.
Useful preparation for four familiar situations
What brings us to your door?
Choose the situation closest to yours. These short guides help you gather the details that make a repair, recurring-problem assessment, renovation, or property handoff easier to discuss.
For the everyday plumbing that needs attention
Explain the symptom before choosing the replacement.
A new faucet or disposal may be what you want, but an unexpected leak should first be traced to the part involved. Describe what happens when the fixture is on and off. Photos and model information can help start the conversation; the service assessment establishes the actual condition.
Identify the exact location. Specify the room and whether water appears at the spout, handle, cabinet, base, or attached pipe.
Describe the trigger. Note whether the concern starts during use, after draining, or while the fixture is idle.
Explain your goal. Say whether you want a repair assessed, a replacement installed, or both options discussed.
Make the area accessible. Discuss access to the affected fixture, shutoff, or equipment while confirming the visit.
For repeated leaks, drain blockages and pressure changes
Make the history part of the assessment.
When the same symptom returns, another temporary improvement may not answer the underlying question. Summarize what changed after the previous service and how long the improvement lasted. That history can help determine whether more information about the accessible pipes or equipment would be useful.
Keep the sequence clear. Record which fixture changed first and what was being used elsewhere in the home.
Share earlier findings. Provide available invoices, inspection notes, and details of parts or pipe sections replaced.
Identify the system. Confirm the water source and wastewater arrangement rather than inferring them from nearby homes.
Ask what the next step will establish. Discuss the purpose and limits of any inspection before approving additional work.
For changing layouts and planned replacements
Build the plumbing into the project from the start.
Cabinet dimensions, fixture positions, drain routes, and equipment access all affect a renovation. Share the intended layout before final selections. A replacement in the same position and an added or relocated fixture can involve different scopes, so confirm the proposed work and applicable county review.
Show the current and proposed layout. Mark what stays in place, what moves, and what is being added.
Bring fixture specifications. Share the selected products and available space for connections and servicing.
Verify the property’s systems. Account for public connections or private well and septic equipment before adding demand.
Coordinate the decisions. Identify who handles project approvals, permit questions, and scheduling with other trades.
For the plumbing questions behind a property handoff
Carry the plumbing information forward with the keys.
A purchase, move, or tenant change is a useful time to gather system information. Decide what you need the plumbing visit to answer, and share any inspection concerns or deadlines. The team can discuss a suitable scope and available appointment; submitting the request does not reserve a visit.
Collect the useful records. Gather recent repair information, equipment details, and available private-system documents.
Set a clear inspection question. Identify the fixture, accessible pipe, or equipment concern you want examined.
Confirm entry and authority. Establish who can provide access, receive the findings, and authorize the work.
Keep the outcome with the property. Save the service information and any recommended follow-up for the next decision.
Showing: 01 · A fixture or appliance problem.
Have a repair list? Include all the items when you contact us. The team can discuss what the visit should cover, what information is useful beforehand, and how the work and pricing will be reviewed.
Renovations, replacements & the next chapter at home
A better room starts behind the finishes.
A new kitchen, updated bathroom, or replacement water heater deserves attention to the plumbing that supports it. Discuss the existing layout, intended use, product specifications, and access before the project moves from choices to installation.
Questions to settle before the installation is finalized
Your project
What to clarify
Where to start
Refresh a kitchen or bathroom
Identify fixtures that stay, move, or are added. Share product specifications and confirm the review appropriate to the actual work.
Verify service availability and the connection process with the responsible provider. Existing nearby accounts do not settle a new connection question.
Use records to inform the plan. Earlier permits, inspection findings, and equipment details can answer useful questions, but they do not replace checking the current installation and the specific change you want to make.
A service process with clear decisions along the way
Explain the need. Review the next step.
Start with a call or service request. We will discuss the visit, assess the concern within the agreed scope, and explain the proposed work. You can review additional pricing and ask questions before authorizing it.
$99Standard service fee within the service area.A higher fee applies outside the service area. Repair work, installation, equipment, and other additional services are separately priced. Confirm the fee for your address when discussing the visit.
01 / REQUEST
Start with your address and concern.
Tell us where the Murrayville property is and what has changed. For planned work, describe the goal, affected fixtures, and any timing or access considerations.
02 / CONFIRM
Agree on the visit details.
The team reviews the request, confirms availability, and discusses the applicable service fee. Provide access instructions and the contact who can make decisions about the work.
03 / REVIEW
Understand the findings and price.
Discuss the assessment, proposed repair or installation, and any coordination required. Additional work has separate pricing; review that scope before giving authorization.
04 / FOLLOW THROUGH
Keep the next steps clear.
Retain information about the service and any remaining items discussed. For a managed property or renovation, share those details with the person coordinating the next stage.
Veteran owned. Licensed & insured.
A Navy background. A commitment to the work.
Justin Wilder, owner of Wild Water Plumbing + Septic, served in the U.S. Navy as a Damage Controlman. His company brings that service background to plumbing repairs, inspections, and installations for homeowners across its service area, including Murrayville.
Your home sets the scope.
A single fixture repair and a planned renovation need different conversations. We want to understand the concern, the condition of the installation, and the outcome you are trying to achieve before discussing the work.
Military & veteran savings.
Eligible customers may receive up to $500 off the final price through the military and veteran discount program. The amount depends on job size and program terms. Ask about eligibility and the savings applicable to your service.
Yes. Wild Water Plumbing + Septic provides plumbing service in the Murrayville area of New Hanover County from its Jacksonville business location. Call (910) 750-2312 or use the request button with your full address and service need. The team will confirm scheduling, the applicable fee, and visit arrangements.
What plumbing services can I request for a Murrayville home?
Services include leak and pipe repairs, drain cleaning, water heaters, toilets, faucets, garbage disposals, sewer inspections and repairs, private water lines, and repiping. Well pumps, septic systems, private grinder pumps, outdoor faucets, and drainage services are also available for properties with those needs.
CFPUA lists Murrayville among the areas served by its Richardson Water Treatment Plant. That area description does not verify an individual property’s account or connection. Check the provider shown on your bill and use official service resources to establish the water and wastewater arrangements for your address.
How do I check CFPUA service for a house or vacant lot?
CFPUA’s service-area page links to tools for existing connections and service availability. Its existing-structures information concerns buildings with active water or sewer service and does not establish availability for vacant lots. Direct a vacant-lot or new-connection question to CFPUA Development Services through the official page.
Does a public water connection mean the house also has public sewer?
No. Drinking-water supply and wastewater disposal should be verified separately. Check the property records, account details, and installed connections. If septic or private pump equipment serves the home, include that information when requesting drain service, reviewing an inspection concern, or planning additional plumbing.
What if only one faucet has weak flow?
Tell us whether both hot and cold water are affected and whether other fixtures behave normally. A localized flow concern needs a different assessment from a change throughout the home. Avoid assuming the utility supply or main line is responsible before the fixture and relevant plumbing are examined.
Can you investigate a leak or an unexplained increase in water use?
Yes. Describe any running toilet, visible drip, damp cabinet, or persistent wet area, along with when the usage changed. A higher bill does not locate a leak. The assessment can help identify relevant household plumbing or private-line concerns, while account and meter questions belong with the provider.
Explain which fixture backs up first, how often it happens, what other fixtures are doing, and what previous clearing or repair achieved. A recurring symptom may justify further examination of an accessible waste line. Discuss the next service step and what it is expected to establish.
Can a sewer camera inspection help before I buy a home?
It can help answer a defined question about visible conditions in an accessible line included in the inspection. Confirm access, scope, documentation, and limitations in advance. A pipe camera visit does not automatically evaluate every fixture, hidden connection, or septic component at the property.
Stop using the affected fixtures and avoid contact with wastewater. Note which drain reacted first and whether the property uses sewer, septic, or pump equipment. Call to describe the situation and confirm arrangements. For suspected public-system trouble, contact the responsible utility as well.
CFPUA advises keeping wipes, including products labeled flushable, and grease out of the sewer system. These materials can obstruct pipes and equipment. Put wipes in the trash and use an appropriate disposal method for cooled cooking grease instead of sending it down a sink or toilet.
Yes. Share the unit type, location, symptoms, and any recent change in hot-water demand. The assessment can inform repair or replacement options. A replacement discussion should include household needs, equipment compatibility, installation requirements, and space to reach the connections for later service.
Can I request faucet, toilet, and disposal work in one visit?
Include every item when making the request so the team can discuss the scope, equipment information, and appointment arrangements. Multiple tasks may require different parts or installation work. Availability and pricing for the proposed work are confirmed separately from simply submitting the list.
Do you work on private wells, septic systems, or grinder pumps?
Yes. Wild Water offers well-pump, well-water, septic, and private grinder pump services. Tell the team which system is installed, the symptoms, and who owns the equipment. County records may help with private-system questions; utility-owned or shared equipment should be coordinated with its responsible operator.
Where can I find well or septic records for a New Hanover County property?
New Hanover County Environmental Health provides information about obtaining septic and well records. Its On-Site Water Protection program also handles relevant evaluations, permits, inspections, and well-water testing. Supply the property details and ask the county what records or review apply to your question.
Do plumbing renovations require permits in New Hanover County?
Requirements depend on the proposed work and the property’s jurisdiction. Describe whether fixtures, piping, equipment, or the use of a space will change, then confirm the applicable permits and inspections with the responsible office. Include Environmental Health when a private well or septic installation is involved.
Yes, drainage and sump pump services are available. Describe whether water appears after rainfall, during household water use, or continuously. Establish the likely source and suitable discharge before choosing a solution. Existing utilities, private systems, property boundaries, and any relevant requirements should inform the proposed work.
What is the service fee for a Murrayville request?
The standard service fee is $99 within the service area and is higher outside it. Repairs, installation, equipment, and other additional work are priced separately. Provide the full address so the team can confirm the applicable fee and discuss the service arrangements before the visit.
Is answering service after hours; service scheduled during normal business hours work available?
Answering service after hours; service scheduled during normal business hours are answered by an answering service. Plumbing work is scheduled during normal business hours. Call (910) 750-2312 to explain the concern and have the team confirm availability and appointment arrangements. An online request alone does not confirm a visit.
Is Wild Water Plumbing veteran owned, and is there a military discount?
Yes. Owner Justin Wilder is a U.S. Navy veteran and former Damage Controlman. The military and veteran discount program offers eligible customers up to $500 off the final price, depending on job size and program terms. Ask the team to confirm eligibility and the amount for your work.
Select a Request Service button to reveal the contact form. Enter your Murrayville-area address, contact information, symptoms or project details, and relevant access instructions. The team reviews the submission and follows up about scheduling. Your appointment is confirmed separately after the arrangements are discussed.
Local resources to keep with your home information
A plumbing request sometimes starts with a property question.
These official resources can help you establish service connections, find records, or discuss a proposed change. Direct account and approval questions to the responsible organization for the address.
Public water & sewer information
CFPUA resources
Check the service-area guidance and the distinction between existing connections and new-service availability.
$99 standard service fee within our service area. Higher fee outside our service area. Enter the Murrayville-area service address, your contact information, and the repair concern or project. Include affected fixtures, known system details, and relevant access instructions. We will review the request and contact you about the appointment arrangements.